Lovely atmosphere, very friendly staff, comfortable room and facilities. The owner, who greeted us, was warm and welcoming, making us feel right at home. Despite a small language barrier, he tried his best to communicate and help with any questions we had. The room was clean and comfortable, and we appreciated the spaciousness. The location was perfect, close to the ferry terminal and the center of town. Despite a few minor inconveniences, like a lack of plates and cups in the kitchen, our overall stay was enjoyable. We would recommend Residencia Machado to others visiting Horta. it was a pleasant experience.

Perfect location and clean. The room was spacious and had great views of the surrounding area. The staff was friendly and helpful with everything we needed. We especially loved the proximity to local attractions and key transportation hubs. It was easy to walk to restaurants, shops, and public transportation. Plus, the property was immaculately clean and well-maintained.

The lighting in our room was bright, even with all the lamps dimmed. While this was helpful for seeing clearly, it did detract from the overall ambiance, making the space feel less cozy.

The hotel offers great value for money with its affordable prices and attention to detail. The central location on the seafront is ideal, providing beautiful views from the rooms. The staff is friendly and efficient, ensuring a pleasant stay.

No significant drawbacks - all was satisfactory.

This hotel is a hidden gem! the location is unbeatable - right in the central street with a stunning view of the seafront. Secondly, the staff is phenomenal, always friendly and efficient. Lastly, the rooms are spacious, clean, and offer a good view.

No major concerns, everything was fine!

Located in a prime spot next to a very noisy street, this hotel enjoys a convenient location right in the heart of the town. A quick walk gets you to the ferry terminal or the beautiful ocean. the rooms are spacious with excellent air conditioning and great views. the staff is friendly and helpful, and the laundry service is convenient for longer stays.

Sadly, the shared bathroom can get crowded at times.

Clean, spacious, well-equipped, friendly staff, great location, stunning views.

Almost perfect.

The hotel's location is ideal, with a shopping market and a bakery nearby. the rooms are well equipped with a dishwasher, washing machine and dryer. We enjoyed the friendly and helpful staff.

Sadly, there was no 24-hour reception, and Wi-Fi was occasionally spotty. we felt the price could be lower.

We had a fantastic time in this city! The hotel was located right in the central street, with easy access to attractions and near the ferry terminal. We were impressed by the cleanliness of the facilities and fully equipped apartments with dishwashers, washing machines, and dryers. The staff was incredibly helpful and friendly, providing us with tips on local restaurants and places to visit.

Can't fault anything about it.